Effective date: October 1, 2026
Computilize respects your privacy. This Privacy Policy explains the types of information that may be collected when you visit computilize.com, contact us, use website features, or interact with our services, and how that information may be used.
Information we may collect
We may collect information you provide directly, such as your name, email address, phone number, company name, project details, support requests, messages, form submissions, and other information you choose to provide.
We may also collect technical and usage information automatically, such as IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location derived from IP address, and dates and times of visits.
How we use information
- Respond to inquiries, support requests, and service requests.
- Provide, maintain, and improve our website and services.
- Communicate about projects, appointments, estimates, or requested information.
- Protect our website, systems, and users from fraud, abuse, spam, or security threats.
- Understand website performance and visitor activity.
- Comply with applicable legal and business obligations.
Contact forms and communications
When you submit a form or contact us through the website, we may collect the information you enter and related technical information needed to process your request.
Live chat and support tools
We may use third-party live chat or customer-support services, including Tawk.to and/or Tidio. When these tools are enabled, they may process information such as chat messages, IP address, browser and device information, pages visited, and other information you choose to provide. These providers may also use cookies or similar technologies.
Cookies and similar technologies
Our website and third-party services used on it may place cookies or similar technologies on your device. These technologies may help the website function, remember preferences, improve security, support chat features, and provide analytics or performance information. You can control cookies through your browser settings.
Analytics, security, and performance
We may use analytics, security, and performance tools to understand website traffic, diagnose technical issues, improve site performance, and help protect the website. These tools may collect technical and usage information.
Embedded content and third-party services
Pages may include embedded or linked content from third parties, such as videos, social media, maps, forms, payment tools, or other external services. Those providers may collect information according to their own privacy policies.
Orders and payments
If online purchasing, invoicing, or payment features are offered, information needed to process a transaction may be shared with payment processors or other providers involved in completing that transaction.
How we share information
We do not sell personal information. We may share information with service providers that help operate our website or provide services, such as hosting, email, forms, live chat, analytics, security, cloud, communications, and payment-processing providers. We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or systems.
Data retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations.
Data security
We use reasonable safeguards designed to protect information in our possession. However, no website, network, transmission, or storage system can be guaranteed to be completely secure.
Your privacy choices
Depending on applicable law, you may have rights concerning your personal information, such as requesting access, correction, or deletion. To make a privacy-related request, please use our Contact page.
Children’s privacy
This website is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the website.
External links
Our website may contain links to websites or services operated by other organizations. We are not responsible for the privacy practices or content of third-party websites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date shown at the top of this page.
Contact us
If you have questions about this Privacy Policy, please contact Computilize through our Contact page.